Basic recommendations for managing correspondence on WhatsApp

Structuring chats

To maintain order in correspondence and make it easier to find information, it is important to structure chats correctly.

Here are some effective techniques:

• Create topic groups for different projects and teams. If you work on multiple projects or are involved in different teams, divide communication by topic by creating separate groups for each area. This reduces confusion, makes discussions more organized, and avoids unnecessary information in each specific chat.
• Use pinned messages to store important information. The pinned messages feature in WhatsApp allows you to highlight messages that should always be visible to all participants. These can be important links, documents, instructions, announcements or contact information.
• Archive inactive chats to reduce information noise. To reduce the number of distracting messages and free up space in the main chat list, archive inactive or completed chats. Chats remain available in the archive if you need to return to them.
• Apply labels and tags for quick categorization WhatsApp supports a tag feature that can be assigned to both individual messages and chats. Tags (for example, #Clients, #Meetings, #Project) help you instantly find the desired chats or messages based on keywords. This greatly simplifies working with the messenger when there is a large amount of information.

Optimizing notifications

Notifications in WhatsApp help you avoid missing important messages, but they can also be very distracting. Customizing notifications allows you to highlight key chats and contacts and reduce the flow of unimportant notifications.

1. Set priority notifications for important contacts. WhatsApp allows you to set custom notifications for specific contacts or groups.This will help you instantly receive notifications only from those people whose messages require your immediate attention.
2. Turn off notifications in unimportant groups. This will reduce the number of distractions and focus on what really matters.
3. Use "Do Not Disturb" mode during non-working hours. If you use WhatsApp chat for work, it is recommended to set "Do Not Disturb" mode during non-working hours to turn off notifications from work chats. This way, you can completely immerse yourself in personal matters or leisure and avoid unnecessary distractions.

WhatsApp Web: efficient work with PC

Web version of WhatsApp is a useful tool that allows you to use all the main functions of the messenger on your computer.

It opens in the browser and works in sync with the mobile application, which makes working with chats more convenient and productive.

Whatsapp Chat on PC or Whatsapp Chat android ios has never been so convenient.Using WhatsApp Web offers several key benefits that make communication and data sharing much easier:

1. Convenient access to chats from your computer. The web version of WhatsApp syncs with your account on your mobile device, allowing you to read and respond to messages directly from your computer screen. This is especially convenient when working with a large amount of information or in situations where you need to quickly process correspondence.
2. Fast typing on the keyboard. Typing from a computer keyboard is more convenient and faster than on a smartphone, especially if you need to send long messages or conduct several chats at the same time.
3. Drag-and-drop feature for files. WhatsApp Web supports drag-and-drop feature, which allows you to simply drag and drop files, images or documents into the chat window. This makes sharing documents easier and faster, especially if the files are stored on your computer.
4. Easily copy and paste information. The web version supports copying and pasting text, links and images from other applications or the browser.This is useful if you need to quickly convey certain information or content to clients, colleagues or friends.

WhatsApp Business: tools for business

WhatsApp Business provides companies with specialized tools for communicating with customers, managing correspondence and automating basic processes.

Automation in WhatsApp Business

Automation is one of the key features of WhatsApp Business, which helps reduce the workload of the team and speed up the response to messages.

Built-in automation tools make communication with customers smoother and more convenient.

• Set up an autoresponder. WhatsApp Business provides functionality to set up an autoresponder so that customers always receive a response, even when you are offline. For example, an autoresponder can notify a client about your work schedule or provide basic information in your absence.
• Message Templates Message templates are useful for quickly sending canned responses or notifications, such as order confirmations or appointment reminders. This allows you to maintain a high level of service, even when there is a significant volume of messages.
• Catalogue of goods/services.WhatsApp Business allows you to add a catalog of goods or services directly to your company profile. This is especially convenient for small and medium-sized enterprises, since customers can familiarize themselves with the company’s offer and ask questions about the product directly in the chat, without going to other sites.
• Tags for customer segmentation. Segmenting customers by tags (for example, “New customers”, “Wholesalers”, “Regular customers”) helps you quickly find and interact with different categories of customers.This also makes it easier to work with CRM and allows you to quickly navigate the customer database.

Additional filters in WhatsApp chats

Efficient search on WhatsApp becomes a necessity as the number of messages increases.

It doesn’t matter whether you use WhatsApp chat on Android or WhatsApp chat on a computer - smart filters will help you quickly find the information you need.

Many try to buy WhatsApp with a ready-made story or buy WhatsApp chat with an established base, but it is more important to learn how to competently manage existing dialogues.

Search capabilities

• Keyword search allows you to find specific messages containing the desired phrases or words. This is especially useful if you need to find messages on a specific topic or clarify data for a specific request.
• Using stop words allows you to more precisely customize your query by excluding from the search unnecessary words or terms that may interfere with the accuracy of the results. For example, you can exclude common words to focus on unique, thematically important ones.
• Filtering by content type (photos, videos, documents) makes the process of finding the desired file much faster, since there is no need to review all messages - you can immediately filter and view only the necessary file types.
• Search by date and period helps you quickly find information related to specific events or time periods. This feature is useful if you know exactly when an important message was sent.

Advanced filters

1. Combining multiple search criteria allows you to more precisely customize your query, for example by combining keywords and content type (for example, searching for documents containing specific words). This approach makes it easier to find specific information, even in large conversations.
2. Excluding certain words from the results helps to avoid irrelevant information, so you can focus only on the data you need. This is useful when there are a lot of similar messages in the chat, and you need to filter out the extra ones so as not to waste time on unnecessary texts.
3. Searching for specific chats or groups allows you to focus on individual conversations that are most likely to contain the information you need.This is especially useful for businesses when there are different groups for individual projects or clients, and you want to quickly find data in one of them.
4. Saving frequently used filters helps you avoid having to set up your search again each time - you can save the settings you need and apply them as needed, making it easier to use the same filters regularly.

However, regardless of whether you use WhatsApp chat on Android or WhatsApp chat on a computer, it is important to understand the principles of filters and search.

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