What to do if the goods have not arrived?
First, before you start working with our site, add the mailbox admin@buy-accs.ru to your trusted mailbox. This will be a guarantee that the product will arrive at your post office.
Problems with non-delivery of goods are usually simple - either it has not been sent yet, or it ended up in the spam folder.
A more complete description of possible problems :
- The product has ended up in the SPAM folder, add our mailbox to your trusted ones and write an email with order information.
- The product has not yet been sent - there is no need to write us mountains of letters asking us to speed up shipping, orders are sent within 24 hours.
- If the product is out of stock, you will be asked to wait or the money will be returned, at your request
- No need to write letters to payment system services, it’s better to contact us.
Why didn’t I receive my accounts immediately after payment?
Currently, orders are sent automatically. In most cases, the time for sending is 2-10 minutes, if you did not receive your item by mail or after payment (on the page) - most likely the letter ended up in SPAM or the payment has not yet gone through.
So as not to wait in vain , write to us and let us know about your problem, we will try to fix it.
To quickly resolve questions about products, write to the support service, it is better to do this from different mailboxes because Sometimes users have a problem with their mailboxes.
In your request, please include the order number (if you have one), the email you used to place the order, the type of product, the approximate amount, and the number of accounts. You can also specify a payment gateway. If you really made an order and it is in the database, we will resend it to you completely free of charge!
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